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Privacy policy

Last modified September 23, 2023

This privacy policy (the "Policy") of LIBRAIRIE GALLIMARD DE MONTRÉAL is based on the principles set out in the "Model Code for the Protection of Personal Information" (CAN/CSA-Q830-96).

In this Policy:

  • Personal information means any information that relates to a natural person and allows that person to be identified.
  • You refers to you as a customer or user of one of our services (the Services).

With respect to the protection of personal information, this Policy covers:

  1. Responsibility
  2. Purposes
  3. Consent
  4. Limits of collection
  5. Limits of use, disclosure and retention
  6. Security measures
  7. Openness
  8. Individual access to personal information
  9. Challenging compliance

The person responsible for the policies and practices of LIBRAIRIE GALLIMARD DE MONTRÉAL is Gilda Routy. Complaints and inquiries should be directed to this person: grouty@madrigallcanada.ca

Policy content

1. Responsibility

La librairie Gallimard de Montréal has designated a person responsible for compliance with this Policy.

His or her role is to ensure that La librairie Gallimard de Montréal complies with the policy on the protection of personal information.

2. Purposes

The purposes, type and use of Personal Information collected will generally be determined by La librairie Gallimard de Montréal at the time of collection. Information may be collected verbally or in writing. For example, an online request form may indicate these purposes.

La librairie Gallimard de Montréal will only collect Personal Information that is necessary for the purposes identified.

The purposes for which La librairie Gallimard de Montréal may collect your Personal Information are:

  • to provide, maintain, customize and improve the Services;
  • to enable booksellers to carry out internal transactions in connection with the Services.

Before using the Personal Information of its customers for purposes not previously specified, La librairie Gallimard de Montréal will obtain the consent of the person concerned.

The Booksellers undertake to make the purposes for which Personal Information is collected accessible and available.

3. Consent

Your consent to the collection, use and disclosure of your Personal Information is required, except where inappropriate. For example, for legal, medical or security reasons, it may be impossible or impractical to obtain consent.

Your consent to the collection, disclosure or use of your Personal Information must be manifest, free, informed and given for specific purposes. Such consent is valid only for the time necessary to achieve the purposes for which it is sought.

Generally, La librairie Gallimard de Montréal is committed to obtaining consent at or before the time the information is collected.

For consent to be meaningful, the purposes for which Personal Information is requested and used will be clearly stated so that you can reasonably understand how it will be used.

There are several ways you can give your consent. For example:

  • an online application form can be used to obtain consent, collect Personal Information and inform you of the use that will be made of the Personal Information. By completing and returning the form, you consent to the collection and use of the information;
  • Consent may be given orally when personal information is collected by telephone.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Limits of Collection

The collection of Personal Information shall be limited to the purposes identified by La librairie Gallimard de Montréal. Information will be collected by fair and lawful means.

The Bookstore will specify the type of Personal Information collected as part of its information management policies and practices. Personal Information collected may include, but is not limited to, your first and last name, street address, e-mail address, telephone number, certain credit card information and order history.

The Bookstore may establish a file on you.

When the Bookstore establishes a file on you or saves your Personal Information in a file, it will make a notation indicating the source of any Personal Information.

5. Limits on Use, Disclosure and Retention

Your Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. Personal Information will be retained only as long as necessary for the fulfillment of those purposes.

The Bookstore will not disclose your Personal Information to any third party unless such disclosure or use is required by law.

For example, in the operation of its business, the Bookstore's employees, as well as any supplier who has an employment or service contract with the Bookstore, may have access to Personal Information without your consent if the Personal Information is necessary for the performance of their duties or the fulfillment of their mandate or contract.

Any person who holds Personal Information on behalf of the Bookstore may, upon receiving a request for access or rectification from a person concerned, refer the request to the Bookstore.

6. Security measures

Personal Information will be protected by security safeguards appropriate to the sensitivity of the information.

The Bookstore will use security safeguards appropriate to the sensitivity of the Personal Information that has been collected, used, disclosed, held or destroyed, taking into account the sensitivity of the Personal Information, the purposes for which it is to be used, the amount and distribution of the Personal Information, and the medium on which it is held.

The nature of the safeguards will vary depending on the sensitivity of the Personal Information collected, the amount, distribution and format of the Personal Information, and the method of storage.

Methods of protection include:

  • physical measures (e.g. restricting access to offices);
  • administrative measures (e.g. security clearances);
  • technical measures (e.g. use of strong passwords).

Librairie Gallimard de Montréal will make its employees aware of the importance of protecting the confidentiality of Personal Information, and particular care will be taken when destroying Personal Information to prevent unauthorized persons from gaining access to it.

7. Transparency

Librairie Gallimard de Montréal will make readily available accurate information about its policies and practices relating to the management of Personal Information.

8. Individual access to personal information

Upon request, you will be informed of the existence, use and disclosure of your Personal Information and will be given access to that information. You may challenge the accuracy and completeness of the Information and have it amended as appropriate.

You have the right to have your Personal Information deleted if it has been collected in an unlawful manner.

A request for access, rectification or deletion can only be considered if it is made in writing by you and you are able to prove that you are the person concerned by the request (or his or her representative, the heir or successor of the person concerned, the liquidator of the estate or the beneficiary of a life insurance policy or death benefit).

9. Challenging compliance with this Policy

You may challenge La Librairie Gallimard de Montréal's compliance with this Policy by contacting the persons responsible for ensuring compliance.

If a complaint is found to be justified, the Bookstore will take appropriate measures, including, if necessary, amending its policies and practices.